As GUMBEL GROUP (GUMBEL ENERJİ A.Ş.), we would like to enlighten you in line with the Personal Data Protection Law No. 6698 (KVK Law in short), which is regulated in order to protect fundamental rights and freedoms, especially the privacy of private life, taking into account the security of our valued customers.


For the purposes of this clarification text;

Personal Data: All kinds of information regarding an identified or identifiable natural person,

Law on Protection of Personal Data (“KVKK”): Personal Data Protection Law No. 6698, which entered into force after being published in the Official Gazette on April 7, 2016,


Gumbel GROUP: Gumbel Energy Inc. residing at the adress Ümit Mh 2532. Cd. No: 6/1 Cankaya Ankara Turkey

GUMBEL GROUP COMPANIES: Our group companies Gumbel Yazılım A.Ş, -Gumbel Enerji A.Ş – Heran Enerji A.Ş, Güneşfix Enerji Sistemleri San. Ve Tic. Ltd. Şti -Else Enerji A.Ş. and Else Roof Enerji A.Ş.

Data Processor: The real or legal person who processes Personal Data on behalf of the data controller based on the authority given by the data controller,

Data Supervisor: refers to the natural or legal person who determines the purposes and means of processing Personal Data and is responsible for the establishment and management of the data recording system.

Data Supervisor

In accordance with the KVKK, your personal data that you share as a customer, consumer, dealer or employee, supplier, job applicant, person receiving or providing service, participating in events organized by GUMBEL GROUP (GUMBEL ENERJİ A.Ş.) and GUMBEL GROUP COMPANIES will be evaluated within the scope stated below by GUMBEL GROUP (GUMBEL ENERJİ A.Ş.) determined as the data controller.

Purpose of Processing Personal Data

Your personal data in accordance with Articles 4, 5 and 6 of KVKK will be processed and shared  by GUMBEL GROUP (GUMBEL ENERJİ A.Ş.) in accordance with the retention rules:

*In compliance with the law and good faith

*Accurate and updated when necessary

*For specific, explicit and legitimate purposes

*Linked to the purpose for which they are processed, limited and measured

*For the period stipulated in the relevant legislation or required for the purpose for which they are processed.

in  connection with the following activities:

*Ensuring that the obligations under the contractual relationship are duly fulfilled

*To increase the quality of the services provided

*Keeping records of notifications such as complaints, appeals, requests, suggestions, satisfaction in our notification management system in order to serve you better,

*Arrangement of all records and documents that will be the basis of processing in electronic or paper environment

*Planning and execution of business activities and operational processes,

* Execution of customer relations,

* Evaluating your requests and complaints made on Social Media and offering solutions,

*Planning and execution of promotional and advertising activities aimed at increasing the volume,

*Planning and realization of sales and marketing activities specific to you and performing profiling / segmentation studies and post-contract reporting activities for sales and marketing activities

*Execution of the business and relationship management of GUMBEL GROUP (GUMBEL ENERJİ A.Ş.) with domestic and international group companies and third party companies,

*Planning and execution of corporate sustainability, corporate management, strategic planning and information security processes,

Transfer of Personal Data

Pursuant to Articles 8 and 9 of the KVKK, your personal data may be transferred to third parties and legal entities(Our group companies Gumbel Yazılım AŞ -Gumbel Enerji A.Ş – Heran Enerji A.Ş, Güneşfix Energy Systems Industry and Trade Ltd. Şti -Else Enerji A.Ş and Else Roof Enerji AŞ., third parties, agencies and representatives, legally authorized public institutions and organizations, legally authorized private law persons to carry out the activities of our companies and to increase the service quality) as required by the Personal Data processing conditions and purposes in order to continue the activities of GUMBEL GROUP.

Cookie Application on Our Website

Gumbel Group may use cookies while collecting data to be processed for the purposes mentioned above during visits to the website. Technical communication files called cookies are small text files that a website sends to the user’s computer or mobile phone browser.

The purpose of using cookies is to provide convenience to users visiting our website. Cookies can also be used to speed up your future activities and experiences on our website. Cookies help us improve the structure and content of our website by enabling us to understand how people use our website. This data is not information that can enable us to identify you.

The lifetime of cookies varies depending on the browser settings made by the user. Many internet browsers are set to automatically accept cookies by default. You can change these settings to block cookies or to alert you when cookies are sent to your device. For detailed information on how to adjust your browser settings, you can refer to your browser’s instruction or help screen.

Collection Method of Personal Data and Legal Reason

Your personal data is collected by GUMBEL GROUP (GUMBEL ENERJİ A.Ş.) provided by you, third parties and legal authorities during the establishment of your legal relationship and the continuation of the relationship in question with GUMBEL GROUP (GUMBEL ENERJİ A.Ş.) by the website, various contracts, offer and contract negotiations for the contract, offer, permission form, mobile transactions All kinds of written or verbal communication with GUMBEL GROUP (GUMBEL ENERJİ A.Ş.) via e-mail, voice confirmation, application forms tools, social media, mobile applications, website, online transaction center, call centers, telephone and fax In accordance with the basic principles stipulated by KVKK, in order to continue the activities of GUMBEL GROUP (GUMBEL ENERJİ A.Ş.) based on different legal reasons, through verbal, written or non-automatic means and / or automatically in electronic environment within the scope of the personal data processing terms and purposes specified in Articles 5. and 6 of this KVKK.

Personal data processed other than above are listed below.

Name, surname, Turkish ID number, birth place and date, marital status, gender and other identity information, profession, subscriber numbers, consumption information, installation numbers, singular codes, address information, campaign information, segment information, consumer type, subscription status ( basic subscription information such as cancellation, evacuation, active, etc.), voice call recording made in call centers, SMS records, telephone number, e-mail address, payment type, payment habits, invoice and information contained in its content, debt information, tracking information and similar information.

Storage of Your Personal Data

Your personal data can be stored for the periods required by the purposes of processing. If there is no other justification or legal reason, there is no international law or regulation, and when the obligations arising from the contracts are eliminated, your personal data whose processing purposes are lost, are deleted, destroyed or anonymized.

Rights of Personal Data Owner

In accordance with Article 11 of the KVKK, everyone has below rights by applying to the data controller:

1.a) Learning whether their personal data is being processed,

2.b) To request information if personal data has been processed,

3.c) Learning the purpose of processing personal data and whether they are used appropriately for their purpose,

ç. To know the third parties to whom personal data are transferred domestically or abroad,

  1. d) To request correction of personal data in case of incomplete or incorrect processing,

2.e) To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK,

3.f) Request notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom personal data have been transferred,

4.g) To object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems,

ğ) To demand the compensation of the damage in case of damage due to the illegal processing of personal data.

If you apply to GUMBEL GROUP (GUMBEL ENERJİ A.Ş.) in writing regarding your rights stated above, you will receive a free reply within 30 (thirty) days at the latest, depending on the nature of your request.

You are supposed to apply Gumbel GROUP (Gumbel ENERJI AŞ) Umit Mh.2532. Cd. No: 6 Cankaya Ankara Turkey address with a written  application with wet signature over direct  or mail or through the notary channels.



Gumbel Group reserves the right to make changes in policies and procedures regarding personal data in order to comply with legislative changes.